Digital Patient Engagements

Conventional methods of care pathway management could be detrimental to patients and care providers—resulting in operational inefficiencies, poor patient experiences and compromised health outcomes.

In the world of consumerism and value-based care, healthcare organizations need to consider adopting intuitive patient engagement solutions that can accelerate health outcomes, elevate Patient Experiences (PX), improve loyalty and drive Patient satisfaction scores at scale.

Using digital patient engagement platforms, hospitals and practices can quickly replace manual tasks and streamline care coordination solutions across multiple teams, allocating the right resource needed for each patient. From real-time patient reported data to seamless integration with EHRs and other platform, care providers can get a 360-degree view of patient health information that improves patient care and outcomes. Here’s how an automated care pathway management program transforms patient journeys.

Here are the top things to consider while adopting a brand-new patient engagement solution for your organization.

• Intuitive User Interface. User-friendly interface in the care coordination platform that allows frictionless and continuous collaboration throughout the patient journey. Interactive timeline that can offer education and instruction materials to ensure better diet, lifestyle changes, medication adherence and overall outcomes.
• Forms, Questionnaires and Assessments. Patients can fill in assessments or forms through a secure patient engagement platform, which are stored in the backend for review and responses from care coordination solutions personnel. These forms ensure that patients’ pre-operative concerns are addressed—like any treatment required before operation, or special care during and after surgery might be required.
• Automated Reminders on Medications Care Plans. Automated reminders are sent at appropriate times to ensure that patients adhere to the care plans and medications. Reminders are sent for any doctor’s appointments, when to stop taking, food or medications before surgery and so on.
• Enhanced Recovery After surgery. Enhanced Recovery After Surgery (ERAS) protocols to provide maximum support for early recovery, post-surgery. From meeting patient information needs to integrating personalized recommendations into the workflows, a complete pre and post-operative patient engagement solutions and collaboration software to make things as normal as possible.
• Instructional Content to Stay on Top of the Recovery Plan. Engaging and interactive content (video, audio, text, surveys, infographics) to enhance diet and medication adherence, foster collaboration, improve engagement, boost patient experiences and optimize outcomes. Patient reported outcomes combined with real-time IoT-powered data to maximize recovery.

To learn more about how patient engagement solutions can help accelerate your healthcare digital transformation journey, talk to our team.