The world is witnessing one of the greatest pandemics of all time. However, the healthcare landscape is combating other major issues along with the COVID-19 scenario. Hospitals face growing challenges with increasing instances of chronic diseases like cancer and heart conditions amidst the pandemic situation.

Healthcare organizations continue to treat these life-threatening diseases apart from coronavirus amidst these challenging times with limited access to care delivery.

The global Robotic Process Automation market is prognosticated to grow at an incredible pace—a CAGR of 33.6% in the next eight years, reaching a staggering $10.8 billion

Healthcare organizations are overwhelmed with added responsibilities beyond treating patients. They need to adhere to the new protocols, regulatory changes and handle the administrative duties and patient care. This also adds to Physician burnout, a major issue in the wake of Public Health Emergency (PHE).

With a majority of the Physicians’ time being spent on manual and repetitive administrative tasks, they are unable to single-mindedly focus on patient care. Automating these mundane and time-consuming tasks can facilitate healthcare professionals with more time for higher priority tasks including patient care.

Also Read:

Automating COVID-19 Vaccine Care Coordination Solutions and Vaccine Communications

With the surging need for patient care, Physicians are overwhelmed with administrative tasks that hold them back from focused and high-quality care delivery. Automation and care coordination solutions play a significant role in elevating Patient Experiences and transforming patient care. Several industries embrace next-gen patient engagement solution and Remote Patient Monitoring Platform (RPM) to deliver personalized patient experiences to meet the evolving needs. Consider the fact that the global Robotic Process Automation (RPA) market is prognosticated to grow at an incredible pace—a CAGR of 33.6% in the next eight years, reaching a staggering $10.8 billion.

The healthcare ecosystem is focusing on patient financial responsibility to address these concerns. Some of the contingency plans include new patient cost-sharing models, suspending patient billing among other initiatives.

3 Use Cases for RPA and AI in Healthcare

Artificial Intelligence has a tremendous potential in healthcare that enhances Patient Experience (PX), improves accuracy and improves outcomes. Also, automation has the capabilities to deliver faster results at a lower cost. Check out these three use cases for Robotic Process Automation and Artificial Intelligence.

1. Automated Appointment Reminders and Scheduling. Scheduling an appointment is a critical factor that helps reduce no-shows and missed appointments. However, scheduling appointments involve complex and labor-intensive processes. Layer that with additional processes including documentation of patient information, medical history, insurance details, patient intake forms, among the others. Automated chatbots integrated into a hospital’s patient management solution ensures prompt replies, personalized communication, enhanced PX, while driving down operational costs and improving Clinical, Operational and Financial efficiencies.
2. Revenue Cycle Management Services. Medical billing processes, especially claims processing involve massive volumes of structured and unstructured data that must be processed manually. Healthcare automation can process several large volumes of these critical patient data, while improving the agility and accuracy of these processes. Furthermore, healthcare being one of the highly data-sensitive industries, automation can significantly improve regulatory compliance and patient data security by leveraging analytics and cybersecurity platforms.
3. Streamline Workflows. Healthcare operations involve complex systems and multiple stakeholders that exchange information. Healthcare workflow management includes huge processes from admission to recovery and beyond—like patient management, data management, digital healthcare and remote patient monitoring, patient scheduling, patient intake, admission, care coordination, discharge, patient education, medication adherence, post-recovery and others. Automation enables streamlined workflows, improved accuracies and personalized patient care—thereby fostering better patient engagement, loyalty and a higher Patient Satisfaction Index (PSI).

How can we Help

SolvEdge’s team of highly qualified technologists, Doctors, PhDs and other SMEs collaborate with your team to identify the best-in-class patient engagement strategies and healthcare automation solutions—to design a well-defined framework for the engagement. We leverage the capabilities of automation, analytics and our huge database of valuable health information to deliver personalized and comprehensive solutions. Our dedicated team of care coordination experts has profound experience in healthcare technologies. It has delivered excellence to our trusted clients of 450+ hospitals, 3500+ Physicians and millions of patients worldwide.

To learn more about how our automation and patient management solutions can improve productivity and efficiency, schedule a discussion with us.